1. Introduction
Welcome to Crafting Decors! These Terms and Conditions govern your use of our website and the purchase of our handmade products. By accessing or using our website, you agree to comply with these terms. If you do not agree, please do not use our site.
2. Business Information
– *Business Name:* Crafting Decors
– *Location:* Dehradun, India
3. Products and Services
We offer a variety of handmade products, including personalized gifts, customized scrapbooks, and home decor items. Customization and personalization options are available for most products as per customer requests.
4. Ordering and Payment
– *Payment Methods:* We accept payments via Gpay and PayPal.
– *Payment Terms:* Full payment is required at the time of purchase. We do not offer a deposit system for custom orders.
– *Refunds and Returns:* We do not offer returns or refunds. Exchanges are only available in cases of major damage during delivery. Please refer to our Returns section for detailed norms.
5. Shipping and Delivery
– *Shipping Destinations:* We ship all over India and to foreign countries.
– *Shipping Times:* Standard shipping times are between 9 am and 5 pm.
– *Shipping Costs:* Delivery is free within India. For other countries, shipping charges are based on the weight of the items.
– *Damaged Items:* If items are damaged during shipping, customers must return the damaged items to us. We will rectify the issue and resend the items.
6. Privacy and Security
We are committed to protecting your privacy. Please refer to our Privacy Policy for detailed information on how we handle and protect your data.
7. Intellectual Property
All designs and products are the property of Crafting Decors. Unauthorized use or reproduction of our designs is prohibited.
8. Liability and Disputes
– *Handling Disputes:* All disputes or issues with orders will be handled personally. Please contact us directly for any concerns.
– *Jurisdiction:* This agreement does not specify a particular jurisdiction for legal matters.
9. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at our Registered E- mail.